Payment, Shipping & Returns
The shipping cost is calculated on the checkout. In case of change the delivery adress, after product dispatch, the cost will be charged to the customer.
The delivery time is calculated in each product.
All shippings are made on category door-to-door, the company does not place your furniture inside the house. If you want a diferent type of shipping, please let us know before you make the purchase, so your shipping cost will be calculated according to your need.
If you want to buy, and your´re outside European Community, please, contact us on the firstname.lastname@example.org
Received an ASTRO´s product and didn´t get very pleased about it? You can return til 14 days after receiving the order - in this case Studio Deusdara does not assume the return shipping costs.
In case of the product is delivered with some shipping damage, please, don´t accept it from the carrier. Please notify us on the day you get the order with some pictures, this way we can activate the shipping insurance - in this case the return shipping cost will be charged to ASTRO.
The refund (if applicable) will be made in the same way that the payment was made.
ASTRO´s Products are guaranteed for a period of 2 years. It includes problems concerned with production or material faults.
During this time, in case of ptoblems above mentioned, we will repair or replace the product. We exclude all damage caused by improper usage, negligence or material wearing out of the product.
Please keep the invoice during the warranty time.